Jackpot City offers a huge variety of games, which include slots, table games, and live casino options. It also accepts various deposit methods, such as credit cards and cryptocurrencies.
This casino has an exciting feature — the Bonus Wheel.
Spinning it every four hours gives you a chance to win rewards after fully claiming your Welcome Bonus.
Is It Legit?
Jackpot City Casino is operated by Baytree Interactive Ltd, based in Guernsey at Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey.
This gaming platform promises you with a credible and secured experience as it is licensed by the Kahnawake Gaming Commission (license number 00892, issued on February 16, 2022) — an agency that ensures casinos run fairly, holding them to a high standard.
The casino undergoes regular eCOGRA audits to ensure fairness, and they use encryption to keep your personal and financial details secure.
How Does Jackpot City Compare to Other Casinos?
Choosing the right online casino needs careful consideration to ensure you have the best experience. To assist you in making a well-informed choice, we’ve compared Jackpot City with several popular casinos such as Super Slots, Spin Galaxy, YoYo Casino, and Betinia.
| Casino | Jackpot City | Super Slots | Spin Galaxy | YoYo Casino | Betinia |
|---|---|---|---|---|---|
| Welcome Bonus | Up to CA$1600 over 4 deposits | CA$6,000 over 6 deposits | 100% up to CA$400 | 100% up to CA$750 + 200 free spins | Up to CA$750 + 200 free spins |
| Wagering Requirement | 35x | 35x | 35x | x 35 | 35x |
| Credit Cards Accepted | Visa, Mastercard | Visa, Mastercard, American Express, Discover Card | Visa, Mastercard | Visa, Mastercard, Diners, Discover Card | Visa, Mastercard, Diners, Discover Card |
| Types of Games | Slots, Table Games, Live Casino, Arcade, Bingo, Jackpots, Tournaments | Slots, Table Games, Live Dealer Games, Video Poker, Specialty Games | Slots, Jackpot Slots, Table Games, Live Casino, Bingo, Arcade | Slots, Table Games, Live Dealer, Sportsbook | Slots, Table Games, Live Dealer, Sportsbook |
| No. of Games | 1,000+ | 500+ | 2,225 | 2,000+ | 2,500+ |
| Withdrawal Time | Web wallet takes 24 to 48 hrs, Bank Transfers and Cards is 3–7 days | Crypto is 30 min to 24 hrs | 24–72 hours | Varies by method, e-wallets fastest | 3–5 business days |
What Sets Jackpot City Apart From Other Casinos?
What sets Jackpot City apart is how well it works on any device. Whether it’s on Android, iPhone, Tablet, Windows or Mac computer you can easily access their platform. You can choose over 500 games online and 200 games on mobile. What’s great is that they add new ones regularly, so there’s always something fresh to try!
Other Things to Find at Jackpot City:
- Welcome Bonus of up to CA$1600 over your first four deposits
- Bonus Wheel spins for bonus credits, free spins, and other rewards
- Fair wagering requirements of 35x the bonus amount
What’s Good and What’s Bad About This Casino?
| Good | Bad |
|---|---|
| Wide Slot Selection: Lots of slot games to choose from. | Poor Live Chat: No instant support, long response times. |
| Great Bonuses: Big welcome offers and ongoing promotions. | No Sportsbook: Only casino games, no sports betting. |
| Loyalty Rewards: Earn points with the loyalty program. | |
| eCOGRA Certified: Fair and secure gameplay. | |
| Crypto Accepted: Supports Bitcoin, Ethereum, and others. (Not in Ontario) |
How to Deposit at Jackpot City Casino? Can You Use Credit Cards?
Yes, Jackpot City Casino offers several ways for you to deposit, including credit and debit cards. They also accept a variety of cryptocurrencies for the rest of Canada except for Ontario. Here are the options available to you:
- Credit/Debit Cards (Visa, Mastercard)
- INTERAC e-Transfer
- paysafecard
- MuchBetter
- Flexepin
- Xcoins
- Cryptocurrencies (Bitcoin, Ethereum, USDC Solana, Litecoin, USDT TRC 20)
- Instant Transfers from All Canadian Banks
Deposits are processed instantly, so you can start playing right away!
Does It Offer Any Welcome Bonuses?
You’ll get a 100% welcome bonus of up to CA$400 across your first four deposits. For example, if you deposit CA$400, you’ll receive another CA$400, giving you CA$800 to play with. If you deposit CA$200, you’ll get an extra CA$200, totaling CA$400. Even if you deposit more, like CA$500, the bonus is still capped at CA$400.
Remember, there’s a 35x wagering requirement on your bonus. So, if you get a CA$400 bonus, you’ll need to wager CA$14,000 ($400 × 35) before you can withdraw any winnings from that bonus.
What Games Can I Play at Jackpot City?
Jackpot City offers you a great selection of table games and live dealer experiences. Depending on your mood, you may also enjoy these games:
- Slots: Variety of slots, from classic games to modern video slots.
- Table Games: Blackjack, roulette, baccarat, and poker games.
- Live Casino: Live dealers offering real-time action for blackjack, roulette, and baccarat.
- Arcade: Arcade-style games for a break from the usual.
- Bingo: Bingo games
- Jackpots: Progressive jackpot slots
- Tournaments: You may compete in tournaments for a chance to win big.
Can I Simply Claim The Bonus and Withdraw My Money?
Unfortunately not! You can’t just claim the bonus and cash out immediately. You’ll first need to meet the wagering requirements which is 35x the bonus amount. Once you’ve met these requirements, you’ll be able to withdraw your funds whenever you like.
Are There User Complaints About Jackpot Casino Online?
Yes, there’s a bit of mixed feedback. Some complaints are mostly about withdrawal delays and poor customer support. But overall, the majority of reviews seem to be positive. We’ve shared real user experiences below to give you a better idea of what to expect.
What Do People Say About This Casino?
We checked player feedback on sites like Trustpilot and Reddit, and the response is mostly positive. Although there are some who raised their concerns as well.
Jackpot City has a Trustpilot rating of 3.9 out of 5, which is considered great by the platform.
Many players praise the casino for its fast and reliable withdrawals, saying they’ve never had issues with deposits and withdrawals. The quality of the game graphics also get a lot of positive feedback.
However, not everyone has a smooth experience. Some players complain about withdrawal delays and poor customer support. Some reported slow responses or unanswered emails.
Overall, most players seem happy with Jackpot City, but opinions are mixed when it comes to customer service and payout speed.
One user, Juan Avendano commented:
https://ca.trustpilot.com/reviews/67d876453c3d5aa7b6cfd755
“I never received my withdrawal and there is no way to communicate with you. I sent 3 emails answering your email informing my withdrawal, however, until today I have not received a reply. Bad service, I would think it was a scam if I hadn’t received a previous withdrawal.”
But there are also positive feedbacks from other users like Trenton Martell:
https://ca.trustpilot.com/reviews/67d66ea2c8c9f85bc1118089
“Great variety as well as deposit and withdrawal options are great been a fantastic experience all around would like more tables and game show games though but been a great time all around.”
Another user named PA NA added:
https://ca.trustpilot.com/reviews/67d1c1585e6cce4306f7c890
“Fun games are state of the art. Best online casino I’ve tried them all! 5 stars allday Jackpot city makes online gaming fun, safe, friendly staff, fast, quick cashouts directly to your bank account.”
Our Takeaway: When reading reviews, it’s important to stay skeptical. The online casino industry is highly competitive. Some negative feedback could come from competitors instead of real players. These reviews aren’t always verified, so they don’t always reflect the player’s true experience.
What Do Other Casino Critics Say About Jackpot City?
We checked out a few reviews from other casino experts to give you an idea of what they think. Here’s what we found:
Casino.guru (6.1/10)
Casino Guru rated Jackpot City Casino 6.1 out of 10, describing it as “Below average” in terms of safety and fairness. The main reason behind this rating according to their review:
“We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino’s T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.“
On the positive side, Jackpot City Casino hasn’t received many player complaints. It’s also not blacklisted by any major watchdog sites. Still, Casino Guru feels there are safer and fairer options available.
Chipy.com (3.7/5)
Chipy.com rated Jackpot City Casino 3.7 out of 5, describing it as “Very Good.” The rating was based on votes from 1,287 users.
One user mentioned concerns about the wagering requirements, saying:
“Their wagering requirements are definitely shady, better off depositing with no bonus. So you don’t have to wager the bonus and your own money, make it damm near impossible to withdrawal.”
Additionally, with some players having trouble with the wagering rules, most users were happy with the variety of games, quality graphics, and professional customer support.
Lcb.org (2.3/5)
LCB.org rated this casino 2.3 out of 5, describing it as “Poor” based on their evaluation. Why?
One of the main concerns highlighted was regarding the confusing payout limits and bonus terms. As mentioned in the review:
“Players withdrawing amounts more than five times their lifetime deposits across the Casino Group may face a detailed review and a weekly withdrawal limit of €4,000. Plus, they could be asked to provide notarized documents.”
While the casino does have a solid selection of games and banking methods, these issues with payouts and bonuses raised concerns for many players. As a result, LCB.org recommends proceeding with caution when considering this casino.
Our take: Be cautious when considering unverifiable reviews. In the casino industry, there’s plenty of competition and potential for unfair tactics. These reviews might not be legitimate and could even be from competitors aiming to damage the casino’s reputation.
Our Team’s Thoughts on Jackpot City
We at Credit Card Casinos are happy with their game variety and payment methods – it was definitely a plus for us! While some have concerns online about withdrawal experiences, we didn’t run into any issues during our time with the casino. One area that could use some attention, though, is their live chat support. We suggest they offer real-time human assistance instead of bots giving out articles as answers.
As a whole, Jackpot City is a solid choice if you like exciting games with good device compatibility!
