Platinum Play Casino brings you a vast selection of over 700 games, including slots, tables, live casino, and video poker. It accepts credit cards for smooth and secure payments, making it easy to manage your funds.
One standout feature of Platinum Play – exciting Hourly Prize Drops, where you can win a share of CA$750,000 in bonus credits!
Is It Trustworthy?
Platinum Play Casino is run by Baytree (Alderney) Limited, based in Alderney, Channel Islands, at La Corvee House, La Corvee, GYP 3TQ.
The casino is licensed by the Alderney Gambling Control Commission, with eGaming license number 155 C1, issued on December 15, 2020. This license ensures the casino follows strict rules for fairness and safe gaming.
Platinum Play also gets regular checks from eCOGRA to make sure the games are fair. Plus, they use encryption to keep your personal and financial details safe, so you can enjoy your gaming experience securely.
Platinum Play has been providing a top-tier gaming experience since 2004, earning recognition for its outstanding service. The casino proudly promotes itself as offering “A Platinum-Plated Experience” and continues to deliver on that promise by providing an exceptional platform worldwide.
How Does Platinum Play Compare to Other Casinos?
Selecting the right online casino requires careful thought to ensure the best experience. To help you make an informed decision, we’ve compared Platinum Play with casinos like Jackpot City, Spin Galaxy, YoYo Casino, and Betinia.
| Feature | Platinum Play | Jackpot City | Spin Galaxy | YoYo Casino | Betinia |
|---|---|---|---|---|---|
| Welcome Bonus | CA$800 deposit bonus | Up to CA$1600 over 4 deposits | 100% up to CA$400 | 100% up to CA$750 + 200 free spins | Up to CA$750 + 200 free spins |
| Wagering Requirement | 35x | 35x | 35x | 35x | 35x |
| Credit Cards Accepted | Visa, Mastercard | Visa, Mastercard | Visa, Mastercard | Visa, Mastercard, Diners, Discover | Visa, Mastercard |
| Types of Games | Slots, Tables, Live Casino, Video Poker | Slots, Table Games, Live Casino, Arcade, Bingo, Jackpots, Tournaments | Slots, Jackpot Slots, Table Games, Live Casino, Bingo, Arcade | Slots, Table Games, Live Dealer, Sportsbook | Slots, Table Games, Live Dealer, Sportsbook |
| No. of Games | 700+ | 1,000+ | 2,225+ | 2,000+ | 2,500+ |
| Withdrawal Time | Varies by method, e-wallets fastest | Web wallet takes 24 to 48 hrs, Bank Transfers and Cards take 3–7 days | 24–72 hours | Varies by method, e-wallets fastest | 3–5 business days |
What Sets Platinum Play Apart From Other Casinos?
At Platinum Play, you’ll enjoy a seamless gaming experience across all devices. Whether you’re on Android, iPhone, Tablet, Windows, or Mac, the platform works smoothly, letting you play anywhere. You can access over 500 games on desktop and 200 games on mobile, with new ones added regularly to keep things fresh and exciting.
What’s more, Platinum Play offers great bonuses and promotions:
- Weekly and Monthly Promotions: Regular bonuses and prizes, including deposit matches and bonus spins.
- Welcome Bonus Package: New users get up to CA$800 and 10 daily spins for big wins.
- VIP – Invite-Only: Exclusive VIP program with special promotions and treatment for select users.
- Loyalty Rewards Programme: Earn points with every wager and redeem them for cash, with no wagering requirements.
- The Fortune Lounge Cruise: Win double tickets for a luxury cruise and thousands of euros in prizes.
What’s Good and What’s Bad About This Casino?
| Good | Bad |
|---|---|
| Secure Gaming: SSL encryption protects personal and financial data. | No Sports Betting: Only casino games, no sports options. |
| Licensed and Regulated: Accredited by eCOGRA and licensed by AGCC. | No Mobile App: No dedicated app, may limit mobile experience. |
| Trusted Payment Options: Debit/credit cards, web wallets, and vouchers accepted. |
How to Deposit at Platinum Play Casino? Can You Use Credit Cards?
Yes, Platinum Play Casino offers a variety of deposit options for your convenience. Here are the available methods:
- Credit/Debit Cards (Visa, MasterCard)
- Bank Transfer (Instant Online Banking)
- Web Wallets (Visa Electron, Maestro)
- eWallets (Skrill, Neteller)
- Interac Online
Deposits are processed instantly, so you can start playing right away!
Does It Offer Any Welcome Bonuses?
Yes, Platinum Play offers an attractive welcome bonus of up to CA$800 for new users. This bonus is spread over your first three deposits:
- 1st Deposit: 100% match up to CA$400
- 2nd Deposit: 100% match up to CA$200
- 3rd Deposit: 100% match up to CA$200
Additionally, you’ll receive 10 daily spins to win up to CA$1,000,000. The minimum deposit to claim the bonus is CA$10, and the bonus must be claimed within 7 days of registering. There are also wagering requirements of 35x the bonus amount before you can withdraw any winnings. Make sure to play through the bonus within the required timeframes, as unclaimed bonuses will be forfeited after two months.
What Games Can I Play at Platinum Play?
Platinum Play offers a great selection of table games like blackjack, roulette, and poker, along with a live casino experience featuring real-time dealers for that authentic casino feel. You can also enjoy arcade games, bingo, progressive jackpots, and even participate in tournaments to compete for big prizes.
Here are the top 5 most popular games right now at Platinum Play:
- Noble Sky
- 9 Masks of Fire
- Ancient Fortunes Zeus
- Wacky Panda
- Gold Collector
Can I Simply Claim The Bonus and Withdraw My Money?
No, you can’t claim the bonus and withdraw your money right away. To withdraw, you’ll first need to meet the wagering requirement, which is 35x the bonus amount. For example, if you receive a CA$100 bonus, you’ll need to wager CA$3,500 (35 x 100) before you can cash out. Once the requirement is met, you’re free to withdraw your winnings.
Are There User Complaints About Jackpot Casino Online?
Yes, there are mixed reviews from users. We found some less positive feedback from users but there are also some who enjoyed the overall experience. We recommend that you check out different opinions before deciding if Platinum Play is the right choice for you!
What Do People Say About This Casino?
We checked user reviews for Platinum Play and found it holds a 3.5 out of 5 rating on Trustpilot—an average score by the platform’s standards. Some users appreciate the fast and friendly support, mentioning that issues are handled quickly and without hassle.
However, not all feedback is positive. A few have shared concerns about delays in receiving their winnings or trouble during the withdrawal process. The overall impression is mixed, with both satisfied and frustrated voices in the crowd.
User Aw complained about not being able to withdraw his winnings:
“They have withhold my winnings and asked for verification sent 3 days ago when asked and still nothing customer service just keep saying the same thing seems like I won’t be paid out quick at taking your money but seem to give excuses for paying out when you have spent a lot hey well you live and learn”
https://www.trustpilot.com/reviews/6360ccdd252cba2c02cb8318
Another user named Sheri Walker shared her sentiment on Platinum Play:
“I used to play here all of the time and loved it. But i banned myself for a few months and other casinos were ok with me playing again. This casino did everything in their power to say no. Finally after a year they agree to let me play again. Then before I can play I have these rude chat people that say I have to pass an impossible test about my bank card a year before that. I changed banks so basically I can’t gamble here. Im disgusted with this casino. I think that had sour grapes because I won. Who knows. Go elsewhere trust me.”
Still, not every sentiment is negative. There are users, like Arod 35, who didn’t report any problems at all and seemed fully satisfied with the casino:
“No issues with this one. Came to comment on another casino but this one needs more love! I have reccomended this one to my freinds. Any problem I have has been resolved. This is about all you can ask for.”
https://www.trustpilot.com/reviews/5bb0ce9a8c83fd0b58dddad0
User Kim Sanders also commented:
“They deserve their fantastic reputation for the exceptional gaming experience they provide. Really amazing casino, super hot.”
https://www.trustpilot.com/reviews/51a756400000640002483f28
Our Key Takeaway: The feedback we found on Platinum Play is mixed, with some users sharing positive experiences and others reporting issues. As with most online casinos, it’s best that you approach reviews with a bit of caution. In a highly competitive space, you should remember that not all feedback may come from real users.
What Do Other Casino Critics Say About Platinum Play?
We checked out a few reviews from other casino experts to give you an idea of what they think. Here’s what we found:
Casino.guru (7.1/10)
According to Casino Guru, Platinum Play holds an Above average Safety Index with a rating of 7.1/10, making it a solid choice for some users. However, it doesn’t top the charts in terms of fairness and safety compared to other casinos.
As Casino Guru states,
“Platinum Play Online Casino has an Above average Safety Index that sits at 7.1, indicating that it may be an acceptable option for certain users.”
While it supports multiple languages, currencies, and offers live dealer games, not all payment methods are available for all currencies.
Chipy.com (3.3/5)
On Chipy.com, the casino is rated 3.3/5. The review highlights both positive and negative aspects. The casino offers a range of games, promotions, and good graphics, but there are complaints about account issues. One user shared their frustrating experience, claiming,
“Next level scamming casino! They have deleted parts of my first and last name on my account so of course my documents do not match… They DO NOT have any ‘live support’ as they stated… I have deposited hundreds into the casino and only tried to cash out CA$80. DISGUSTING.”
While Platinum Play generally offers a solid experience, it’s clear that some users have encountered significant issues with support and account management.
Lcb.org (2.3/5)
Lcb.org rated the casino 2.3/5. While Platinum Play made an early splash in 2004, it seems to have mixed reviews. One user mentioned, “Platinum Play Online Casino is part of the Fortune Lounge group. Not many deposits at this casino and only one withdrawal. All in all, this is a good casino, good and fast customer service, but the payment period is average.” Despite its strong customer service, the casino’s overall rating reflects some concerns with payment speed and the volume of transactions.
Our take: It’s important to be wary of reviews that can’t be verified. The casino industry is highly competitive, and some reviews may be biased or even written by competitors trying to tarnish a casino’s reputation. Always consider the source before trusting such feedback.
Our Team’s Thoughts on Platinum Play
We had a pretty good time with Platinum Play Casino. There’s a solid selection of over 700 games, from slots to table games and live casino options. The site itself feels secure, with strong encryption to keep your details safe. We found depositing and withdrawing pretty straightforward using credit cards and web wallets.
That said, there were a few things that didn’t impress us. There’s no sports betting, which was a letdown for some of us. Also, there’s no mobile app, so playing on the go wasn’t as smooth as we’d hoped. Overall, Platinum Play is a decent casino, but it doesn’t really offer anything that makes it stand out from the competition. If you’re looking for sports betting or a mobile app, it might not be the best fit.
